This website and the rental property described herein are owned and operated by Hemlock Management, LLC, a Wyoming limited liability company doing business as Anchor & Isle FMB (“we,” “us,” “our,” or “the operator”). By accessing this website, submitting an inquiry, or booking a stay, you agree to be bound by the terms below. This is a legal agreement between you (the guest) and Hemlock Management, LLC.
Please read these terms carefully before booking.
These Terms and Conditions govern your use of this website and your booking of the short-term vacation rental property listed herein. By using this website or completing a reservation, you acknowledge that you have read, understood, and agreed to be legally bound by these terms. If you do not agree with any part of these terms, please do not proceed with booking.
Minimum Age: The guest who makes the booking must be at least 25 years old and must be a full-time occupant of the property for the entire duration of the reservation. Bookings made by a qualifying adult on behalf of a group that does not include that adult as an actual occupant (for example, booking on behalf of a group of guests under 25 while the booking adult does not stay on-site) are strictly prohibited and will result in cancellation without refund.
Identity Verification: All direct bookings are screened through Hospitable’s Guest Verification program. Depending on your reservation type, this may include submitting a photo of your government-issued ID and a matching selfie prior to check-in. Access to check-in instructions and door codes will not be released until verification is complete.
Payments: Payment is processed through Hospitable’s secure payment system according to the schedule presented at checkout. Reservations may require full payment at time of booking or a split payment schedule (for example, an initial percentage due at booking, with the remaining balance automatically charged to your saved card ahead of check-in). All applicable taxes and fees are collected with your first payment. If a scheduled payment fails, you will be notified by email and given the opportunity to update your payment method; failure to resolve a failed payment may result in cancellation of your reservation without refund.
House Rules: Acceptance of the property’s house rules is required, including policies on noise, guest limits, check-in/out times, pets, smoking, and use of amenities.
Failure to comply with booking terms may result in cancellation without refund.
Full Refund: 100% refund for cancellations made 30 or more days before check-in, plus a mandatory 24-hour grace period from the time of booking regardless of check-in date.
Partial Refund: 50% refund for cancellations made between 14 and 30 days before check-in.
No Refund: 0% refund for cancellations made less than 14 days before check-in.
Rebooking Exception: If your dates are successfully rebooked by another guest at the same rate, you’ll receive a full refund minus payment processing fees.
If your booking was made through a third-party platform (Airbnb, Vrbo, etc.), that platform’s cancellation policy applies instead and may differ from the terms above.
House Rules: Guests must comply with all posted or communicated house rules.
Occupancy Limits: The property comfortably sleeps 8 guests. Additional sleeping arrangements for young children may be accommodated by prior written approval only — contact us before booking if this applies to your group.
Parties & Events: Unauthorized gatherings, parties, or events are strictly prohibited.
Damages: Guests are financially responsible for any damages, excessive cleaning, or lost items caused during their stay.
Dock & Boat Lift Use: The property includes a private boat lift. Use of the boat lift requires prior written approval from ownership or the property manager and is not authorized for general guest use without that approval. Unauthorized use may result in charges for any resulting damage or repair, in addition to any other remedies available under this agreement.
Recreational Equipment: The property may include recreational equipment for guest use during their stay (which may include, without limitation, fishing gear, beach and pool accessories, and similar items), provided on an as-available, as-is basis with no guarantee of specific items, condition, or quantity. Guests assume all risk associated with the use of such equipment and are financially responsible for any equipment that is lost, stolen, or damaged beyond normal wear during their stay, up to full replacement cost.
Smoking & Vaping: Strictly prohibited anywhere on the property, indoors or outdoors, with no exceptions. Violation will result in a cleaning/remediation fee and may result in immediate eviction without refund.
Service Animals: Pets are not permitted. Trained service animals, as defined under the ADA, are welcome. Prior to arrival, guests traveling with a service animal will be asked to confirm: (1) the animal is required because of a disability, and (2) the specific task it is trained to perform. No documentation or fee is required for a qualifying service animal; however, guests remain financially responsible for any damage the animal causes, per the Damages policy above. Emotional support, therapy, and comfort animals do not qualify as service animals under this policy and are not permitted.
Violation of guest responsibilities may result in eviction and/or charges for damage or extra cleaning, without refund.
Users agree not to engage in unauthorized or unlawful activity when using this website, including but not limited to attempting to breach site security, transmitting spam, or scraping/duplicating site content.
All content on this website is the intellectual property of Hemlock Management, LLC unless otherwise stated. Reproduction or redistribution without permission is prohibited.
Hemlock Management, LLC and its partners are not responsible for:
Website Issues: Temporary unavailability, inaccuracies, or technical errors on this site.
Guest Incidents: Injuries, accidents, losses, or thefts occurring during a stay.
Water & Dock Use: This property includes a private dock and canal-front water access. Use of the dock, pool, and any water-adjacent areas is at the guest’s own risk. We do not provide, own, or operate a boat, and are not responsible for any boat rental, charter service, or third-party water activity a guest independently arranges.
Force Majeure: Delays or cancellations due to natural disasters, weather, strikes, government actions, or other events outside our control.
Guests are advised to obtain appropriate travel and medical insurance prior to their stay.
Use of this site and the property is subject to the practices described in our Privacy Policy, including our security camera and noise/environmental monitoring disclosures. Please review that policy to understand how your information is collected, used, and protected.
These terms may be updated periodically. It is the guest’s responsibility to review this page prior to booking. Continued use of the site after changes are posted constitutes acceptance of the revised terms.
For questions regarding these Terms and Conditions, contact us at stay@anchorandislefmb.com.
